Skip to main content

Mobility support

We provide mobility assistance when using public transport would place an unreasonable burden on you.

Accessible, well-functioning public transportation-including demand-responsive transport-is the primary way of arranging mobility support. However, mobility assistance can be offered in one or more of the following ways: 1. Guidance and supervised training in using public transport 2. Group transport 3. Reimbursement of reasonable costs for travel by taxi, wheelchair-accessible taxi, or a similar vehicle When determining what kind of support is reasonable, we consider your specific mobility needs, the distance and purpose of each journey, how frequently you travel, and typical destinations for residents in your area.

We weigh both the necessity of the assistance and the cost involved. You can receive mobility assistance for commuting to work or school, as well as for other everyday trips.

Frequently asked questions and answers about transport services

Downloadable files

Ordering a transport service

When you have been granted transport services on the basis of the Disability Services Act or the Social Welfare Act, you can order transport according to the instructions of your municipality of residence.

Application for receipt reimbursement for transport services

You can apply for travel expenses for temporary trips made in Finland outside your municipality of residence based on the Disability Services Act.