Emergency social services during office hours

The purpose of emergency social services during office hours is to secure access to essential and urgent social welfare services. The services are intended for people who need support and help in various social emergencies and crises during office hours. You can receive the service by contacting the social welfare office. A social emergency is a situation that requires immediate measures by a social welfare authority. These situations include sudden and unexpected crisis situations, domestic violence and difficulties in coping independently at home. More specific examples include an acute need for overnight shelter, homelessness, a need for help with a mental health or substance abuse problem, or a sudden lack of financial means leading to insecurity of basic needs such as food or medicine. In emergency social services during office hours, your need for emergency social services as well as supplementary and preventive social assistance will be assessed. If necessary, you will be provided with psychosocial support, counselling and guidance. The service can be provided over the phone, via a remote connection, at a social welfare service point, through home visits or visits to the location required by the situation. Emergency social services during office hours operate in cooperation with the police, the emergency health care, the rescue department and the emergency centre as well as with other operators in the region, if deemed necessary.

Conditions for receiving the Service

- The services are intended for residents of the municipality and for people in the area who need support and help in various social emergencies and crises during office hours. - A social emergency is a situation that requires immediate measures by a social welfare authority. These situations include sudden and unexpected crisis situations, domestic violence and difficulties in coping independently at home. - A social welfare professional will assess your need for emergency social services and financial support.

The service is free of charge.