Easy online access to your service voucher
Did you know that you can now view the details of your service voucher online? Simply use the Parastapalvelua.fi web service to see your voucher in real-time.
By visiting Parasta palvelua(external link) , you can find your service voucher’s number, value, and expiration date. Additionally, you’ll have access to a comprehensive list of available service providers, along with their contact details, and price lists.
You can view the list of service providers without logging in
- Go to www.parastapalvelua.fi(external link) -> Select your location: Wellbeing Services County of West Uusimaa -> Select the service, and the list of service providers will appear at the bottom of the page.
Log in to see your voucher details
To view the balance, number, or billing details of your service voucher, you’ll need to log in to the service. To log in, you need online banking codes or a mobile ID.
If you wish to authorize someone else to act on your behalf in the service, you can grant this authorization through the Suomi.fi service or by using this form(external link) . Instructions are available in the Parastapalvelua.fi customer guide:
If you find using the Parastapalvelua.fi web service difficult, please contact the Disability Services’ helpline. We’re here to assist you in utilizing the service, or if preferred, we can print and mail the vouchers to you as previously. However, using the online service provides instant access to your information, anywhere and anytime.
Acquiring services
- You should agree on the use of the service and its cancellation terms directly with the service provider. Don't forget to check the service provider’s price list. The value of the service voucher is the amount paid by the Wellbeing Services County. The service provider will charge you directly for costs that exceed the value of the service voucher.
- Give the service voucher number to the service provider. The service provider needs your voucher number for billing purposes.
- Please report any cancellations directly to the service provider.
- If you wish, you can switch service providers during the validity of your service voucher.