The “Ask for help” form for families will be discontinued on 19 November 2025
18.11.2025 10.22
Changes to social services counselling for families starting 19 November.
The “Ask for help” form will no longer be available after 19 November. From that date, you can request help and support through Lunna—which now offers new ways to contact counselling for social services, either by chat or non-urgent messaging. You can also use Lunna anonymously.
You can reach out to social services counselling for both minor and major concerns:
- In Lunna, starting 19 November at 8:00 (AM):
- Non-urgent messages available 24/7
- Chat available Mon–Fri, 8:00–16:00
- By phone: tel. 029 151 2360 Mon–Fri, 9:00–12:00
- Family centre