Lunna self-booking now available in nine municipalities – Hanko to follow in May
From 23 April, Lunna’s self-booking service and personal information view will expand to be available in Ingå, Karkkila, Kirkkonummi, Lohja, Raseborg, Siuntio, and Vihti. In addition, from hereon, student welfare psychologists will also be reachable through Lunna.
Lunna’s self-booking service is now available for selected services in all other municipalities in the Western Uusimaa Wellbeing Services County except Hanko, where the feature will be introduced in May. This phased schedule is due to the implementation of a shared client and patient information system.
Appointments for selected services can be booked in Lunna
Clients can use Lunna to book appointments for:
- an initial maternity clinic appointment (remote appointment during weeks 8–10 of pregnancy)
- an initial physiotherapy or adult occupational therapy appointment
- school and student health care appointments: an appointment with a public health nurse or the pre-conscription medical examination.
The range of appointments available for self-booking will later be expanded gradually. For now, most appointments booked independently by clients—such as dental appointments or vaccinations at health stations—are booked through a separate online portal at luvn.terveytesi.fi.
“Self-booking is already being used successfully in many services across our wellbeing services county, and we now want to make things simpler for clients by bringing appointment booking into Lunna. Our goal is that in future all self-booking will take place in one place: Lunna,” says Nelli Myllylä, Director of Development at Western Uusimaa Wellbeing Services County.
Student welfare psychologists will also join Lunna
Student welfare psychologists will start using Lunna on 23 April. This means that all student welfare professionals can, in future, be contacted through Lunna as well as by phone, email, Wilma, and during drop-in hours.
“It is excellent that Lunna’s non-urgent messaging will now be available across all student welfare services. It is important that people can contact us whenever they have a question or concern. Our professionals reply to messages within three working days,” says Maaret Laine, Service Line Director for Student Welfare and Mental Health Services.
Lunna is already used by over 225,000 residents across Western Uusimaa
Lunna is the digital service platform of the Western Uusimaa Wellbeing Services County. With Lunna, you can easily contact your health station, maternity and child health clinic, dental care services, Senior Info, and our general customer service. Lunna already boasts over 225,000 users, and the platform is growing rapidly. Customer satisfaction with the chat service and non-urgent messaging is above 4 on a scale of 1 to 5. The service can be used in Finnish, Swedish or English, either in the mobile app or on a computer.
Download Lunna from your app store or use the service online at www.lunna.fi(external link).
Get to know Lunna at Sello Library on Tuesday 5 May at 14.00
If you have not yet tried Lunna (or would like personal guidance in getting started), join us at Sello Library in Leppävaara, Espoo, on Tuesday 5 May 2026 from 14.00 to 16.00.
Our professionals will be on hand to explain what Lunna offers and help you use the service in a way that suits your specific needs. Learn more about the event here.
- Lunna