Try the new AI assistant on our website
A new AI assistant is now available on our website to help users quickly find the right information, service or contact channel. The assistant is available around the clock.
We have introduced an AI assistant that brings together and summarises the extensive content on our website in clear, easy-to-understand responses, helping users find the information they need more quickly than before.
The assistant is easy to find
The AI assistant can be accessed on the right-hand side of the luvn.fi website. Users can type their questions directly into the assistant, which searches the content of our website and provides relevant answers.
The assistant is available around the clock and supports more than 300 languages, making it easier for residents from a wide range of language backgrounds to use our online services.
Give it a try and share your feedback
We encourage you to try the AI assistant on our website and ask questions about the things that matter to you. If you notice any shortcomings or errors in the answers, you can submit feedback directly through the assistant. A feedback link is available at the bottom of the assistant window.
The AI assistant is not intended to replace professionals or personal service. Instead, it offers accessible support when users are looking for information or deciding which service to contact.
The launch of the new assistant is part of the ongoing development of our digital services. Our aim is to make good use of technology in ways that make service user interactions smoother and access to services easier.