Notification of concern
If you are worried about the life situation of a loved one, your client or someone else you have encountered, submit a notification of concern.
or someone else you have encountered? Contact your municipality's social services and we will assess what kind of help we can offer.
Anyone who is concerned about another person's life situation can submit a notification of concern. When name information is not included in the notification, the matter is processed anonymously.
Representatives of several professional groups are obliged to notify social welfare if they come across a person with an evident need for social welfare in their work.
- The parties subject to this contacting obligation include healthcare professionals, social welfare officers and persons employed by social services, educational services, sports services, early childhood education and care, rescue services, the Emergency Response Centre Agency, the Customs, the Police, the Criminal Sanctions Agency, the employment and economic development authority, the Social Insurance Institution of Finland or the enforcement authority.
- If the person is evidently unable to take responsibility for their own care, health or safety, or if necessitated by the best interests of the child, you must submit a notification without delay even if you do not obtain the consent of the person. Secrecy provisions do not prevent the notifying.
If the matter concerns an older person, the quickest and easiest way to submit a notification of concern is to call or email Senior Info.
In Child protection a separate form is used for child protection notifications. Fill in the child protection notification here.
In an emergency, call 112.
Notification of concern forms
Please primarily use the electronic forms below. To complete the form, you will need the personal identity code of the person in need of assistance.
Once the person who requires help has given their consent, contact the authority responsible for social welfare.
Contact the authority responsible for social welfare(external link) (the form is in Finnish)
If the person in need of help has not given their consent, submit a notification to social welfare so that the need for support can be assessed.
A notification to social welfare(external link) (the form is in Finnish)
If filling in an online form is not possible, you may fill in a pdf-form. Return the form to the appropriate place, determined according to the age of the person or which authority should, in your opinion, help them. The return addresses are listed below.
- Family social work:
- Espoo: Niittykumpu, Niittyportti 4, 02200 Espoo | Espoo Centre, Kamreerintie 6, 02770 Espoo | Leppävaara, Lintuvaarantie 2 A, 02650 Espoo
- Lohja: Wellbeing Services County of Western Uusimaa, Laurinkatu 50, 08100 Lohja
- Vihti, Karkkila: Wellbeing Services County of Western Uusimaa, Asematie 30, 03100 Vihti
- Kirkkonummi, Hanko, Ingå, Raseborg, Siuntio: Wellbeing Services County of Western Uusimaa, Kirkkonummi Wellbeing Centre / Social Services, Jokiniityntie 2, 02400 Kirkkonummi
- Adult social services: Client guidance, Aged 18–64: Komentajankatu 5 C, 02600 Espoo | Over 65: Senior Info, Karvasmäentie 6, 02740 Espoo
- Concern notifications for integration-supporting social services: Pyyntitie 3, 02230 Espoo
- Disability services: Kamreerintie 2A, 02770 Espoo
- Mental health and substance abuse services: Client guidance, Kalaonnentie 8 (3rd floor), 02230 Espoo