Opening hoursValid for the time being:
– Mon-Fri 8.00-16.00
– Sat-Sun closedTelephone service
We are available on weekdays, Monday to Friday at 08:00-16:00.
You can call our service numbers and leave a callback request throughout our service hours at 08:00-16:00.
Our telephone service is open 09:00-12:00. During these hours, we aim to answer calls directly. If all social services counsellors are busy, you can either remain in the queue or leave a callback request. We use telephone interpreting when necessary.
Location on map
The route to the main entrance
The 5 accessible parking spaces are located outdoors over 10 meters from the entrance. The width of the parking spaces is at least 3.6 meters.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The route has a ramp over 6 meters long without an intermediate landing, with handrails on both sides.
The main entrance
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The entrance has a ramp over 6 meters long without an intermediate landing, with handrails on both sides.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor. There is a sound beacon at the entrance.
In the facility
The customer service point is on the entrance floor.
The customer service point has directions to the different facilities and uses movement-guiding surface material.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has a fixed induction loop marked with the appropriate international symbol.
The customer service point has an accessible toilet on the same floor.