The route to the entrance is smooth and sufficiently wide.
The passage has at least 4 steps, with handrails on both sides.
The main entrance
The entrance is hard to perceive but illuminated
The doors connected to the entrance are hard to perceive and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
In the facility
The customer service point is located on floor 3.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on floor 3.