Correction Notice: Espoo Residents’ Transport Service Invoices for October
There has been an error in the invoicing of transport service client fees for Espoo residents. The error concerns client fee invoices for October and affects clients who utilize transport services under the Social Welfare and Disability Services Act.
Due to an error in the payment data, the decimal point was omitted from the per-trip prices, resulting in clients being charged incorrect amounts.
We have refunded the invoices to the clients, and they will receive new invoices with the correct information.
If you have received an invoice where the per-trip price is listed as 310€ or 155€, please disregard the invoice and discard it. If you use direct debit payments, the invoice will be automatically cancelled. You do not need to report the incorrect invoice to the Wellbeing Services County.
We sincerely apologize for the harm and inconvenience caused by this error.
More information:
Passenger transport services
henkilokuljetukset@luvn.fi
Western Uusimaa Wellbeing Services County, Customer Service:
tel. 029 151 2070