Report a patient safety incident

If you or your loved one has experienced a safety incident while receiving care or service, we wish that you report it to us.

A safety incident can refer to harm caused to you or a near-miss incident involving, for example, communication or medication issues or problems related to care practices. We process all reports as part of our improvement efforts to prevent similar incidents in the future. The report is submitted anonymously. No response will be given. 

Report a patient safety incident(external link)

Providing safe care and service is crucial to the quality of our operations. Safety means that clients and patients receive appropriate care and service at the right time, without being exposed to harm. We develop our services based on the feedback we receive and strive to learn from our mistakes.

Safety incident reports by partners of the Western Uusimaa Wellbeing Services County

Contact persons for medication safety at community pharmacies can report safety incidents with an online form. The reports help us improve medication safety and develop operations in the entire wellbeing services county.

Complete the report form here(external link)