Requesting documents or other information from the Wellbeing Services County

You can most easily view your own health and wellbeing data in MyKanta, which will gradually also include information from social services. In the MyKanta service, you can also manage matters on behalf of someone else. There you can, for example, view the information of a child or an adult if you have the right to act on their behalf.

Log in to Mykanta(external link)

On this page, you will find instructions on how to request other information or documents from the wellbeing services county. Documents related to emergency medical services and some hospital services belong to HUS, and documents related to education and early childhood education belong to the municipalities. The Wellbeing Services County of Western Uusimaa cannot respond to requests concerning these.

We recommend submitting your data request online. The digital form guides you step by step, and processing is faster because the information is transferred directly into the system. You will need to log in using strong electronic identification.

Select only the information you truly need – this helps us process your request more quickly.

Choose the correct type of data request

Different situations have their own forms. Below you will find direct links to each form.

To request information or documents about yourself—or to request information about another person—submit the form below.

Fill in the form(external link)

To request the correction of inaccurate personal data recorded about you, submit the form below.

Fill in the form(external link)

If you want to know which healthcare or social welfare professional has accessed your personal data, or to whom your data has been disclosed, submit a log data request.

Fill in the form(external link)

If you need information about the social or healthcare services of a deceased person in order to clarify or exercise your own important interest or right, submit a request for a deceased person’s personal data.

Fill in the form(external link)

To request access to public documents of the Wellbeing Services County, submit a request for public documents.

Fill in the form(external link)

Provide sufficient information

The Wellbeing Services County uses multiple information systems and maintains archives in several locations. Clear and detailed specification helps us locate the correct information more efficiently.
Please indicate, for example, the relevant time period and the service your request concerns.

Identity verification

Identity is verified through strong electronic identification or when visiting the Registry Office in person.
Verification is not required for requests concerning public documents.

You will receive a response within the statutory time limits

Data requests are processed according to legally mandated deadlines. If the requested information cannot be provided, you will receive a written decision explaining the reason.

If you cannot use the digital form

If electronic services are not an option, you may submit your data request by mail, through secure email (Turvaposti), or by visiting the Registry Office in person.

You can submit your request:

• By mail: Registry Office, P.O. Box 33, 02033 Western Uusimaa Wellbeing Services County
• At the Registry Office service point (identity will be verified on site)
• Via secure email: kirjaamo@luvn.fi

Send confidential or sensitive documents only through Turvaposti, never via regular email.

Open Turvaposti secure email service

When submitting a request by mail or Turvaposti, include the following information:

• Your full name and personal identity code
• What information you are requesting and the time period concerned
• The municipality where you received the service

Since your identity cannot be verified from mail or secure email, the response will be sent to the address listed for you in the Population Information System.

Below you will find fillable forms

Choose the correct form and submit it to the Registry Office.

You may authorise another person to submit a request on your behalf.
For lawyers, licensed legal counsels and public legal aid attorneys, an open power of attorney is sufficient.

Other authorised persons, such as family members or close relatives, must provide a power of attorney that includes the details of both the authoriser and the authorised representative, the scope of the authorisation, the date, and the authoriser’s signature.

The power of attorney must be attached to the request both when submitting it electronically and when handling the matter in person.

Requests for personal data and documents are generally free of charge. A fee is charged only when the request is exceptionally extensive, repetitive, or requires significant additional work.

Other documents and extracts are priced according to the wellbeing services county’s price list.

Below you will find pages that provide more detailed information about data requests and the grounds for submitting them.

• Rights under the Data Protection Regulation, request for access and rectification of personal data
• Right to access one’s own personal data in accordance with the Openness Act
• Log data request in accordance with the Client Data Act
• Data request of a deceased person’s personal data in accordance with the Client Data Act
• Requests for access to public documents

For more information about data protection and the processing of personal data, you may contact the Data Protection Officer of the Wellbeing Services County:

• Data Protection Officer, P.O. Box 33, 02033 Western Uusimaa Wellbeing Services County
• email: tietosuoja@luvn.fi

Please remember to use the Turvaposti secure email system when sending confidential or sensitive information.

If you are submitting a data request as an official authority, please use the data request form intended for authorities below. The form is intended for official use only.

Fill in the data request form for authorities(external link)