Financial counselling service

We will help you find solutions to both smaller and bigger financial questions. Your question may be related to, for example, incurred debt, debt collection, debt recovery or balancing your finances. Our experts will help you come up with solutions.

All our services are confidential and free of charge, and you don’t have to give us your name if you don’t want to. We provide financial counselling services over the telephone or face-to-face. You do not need to make an appointment.

The financial counselling service currently operates in Espoo and Lohja.

You can visit the Financial Guidance walk-in service without an appointment. We serve at the Service Centre in Iso Omena, in the Aalto space, located at Suomenlahdentie 1, Espoo. The walk-in service and phone service alternate weekly. The walk-in service is open on Fridays during odd-numbered weeks from 10 AM to 2 PM.

The service is provided in collaboration with: adult social work, financial and debt counselling, social lending, the Enforcement Authority, and Kela.

Iso Omena Service Centre

You can access the Financial Guidance phone service in Finnish and English. The phone service and walk-in service alternate weekly. The phone service is available on Fridays during even-numbered weeks from 10 AM to 2 PM.

In autumn 2025, we are available on:

• September 19
• October 3, 17 and 31
• November 14 and 28.

Tel. 040 639 3944

Calls are answered by a peer expert in financial matters, who provides advice and further guidance.

The Financial Guidance service is available to residents of Lohja once a month, on the second Tuesday of each month from 9:00 AM to 11:00 AM.

Upcoming dates:

• November 11
• December 9.

Address: Lohja Parish’s Katupappila(external link), Laurinkatu 40

The service is provided in collaboration with: adult social work, Kela, financial and debt counselling, social lending, the Enforcement Authority, and parish diaconal work.