Iso Omena, Service Centre, Mental Health and Substance Abuse Services
Guidance, advice and assessments of the need for treatment and services related to mental health and/or substance use of young people (13 to 17 years) and adults (over 18 years) without appointment. We use the Intervention Navigator/Therapy Navigator as help in assessing the need for treatment. The Navigator is an online survey that asks questions about the nature of your symptoms and problems as well as your treatment needs.
Opening hoursN.B! The nurse's appointment will be closed Thu-Fri 30-31.10 due to the relocation of the unit.
Service open at the new office, Meriusva 3, Mon 3.11 at 8-12
The 4 accessible parking spaces are located in a parking hall over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
The parking hall has a lift, which can hold a wheelchair; the door opens automatically. The lift takes directly to the customer service point. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The main entrance
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
The customer service point is located on floor 3.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a toilet marked as accessible on floor 3. The toilet does not have sufficient room for a wheelchair and the door is too narrow. One or both sides of the toilet seat lack a support rail.