Social counselling and digital services

Social counselling allows you to discuss your life situation with a professional, even anonymously. You are also given advice on applying for...

  • customer service
  • counselling
  • Social services
  • PTV

Age group: Young people, Elderly, Children and families with children, Adults

Service language: Finnish, Swedish

Municipality: Helsinki

Activity organiser: Helsingin kaupunki(external link)

Social counselling provides a supportive platform where you can openly discuss your life situation with a professional. Our aim is to offer guidance on applying for benefits and allowances, ensuring you receive the assistance you need.

We provide our services through phone consultations, and by phone and at our chat.

The Finnish-language chat service is available Mon–Fri from 9am to 3pm, while employees from the teams of social work for young people and student healthcare nurses are available in the chat Mon–Fri 12.00–15.00.

If you have already been assigned designated social worker from adult social work, ask them directly for guidance and advice.