Promoting the future effective experiences of participation

Municipalities in the Western Uusimaa Wellbeing Services County provide disability services in different ways, and the service entities may seem difficult to perceive and fragmented to service users. After the turn of the year, the services will be steered by the Wellbeing Services County instead of municipalities, and one of the main priorities in preparing this will be to harmonise activities in order to increase the efficiency and availability of services. In order to achieve the objectives, it is important to map the current state and survey the experiences of service users.  

The aim of the ‘Vaikuttava osallisuuden kokemus vammaispalveluissa’ (effective experience of participation in services for disabled people) project is to clarify the future needs in disability services for children and young people in the Western Uusimaa Wellbeing Services County and the development of their effectiveness from the perspective of service users. The objective is to gather ideas on what disability services should be like from the perspective of children, young people and families, how they should work and what impact they should have.  

The project will be produced in cooperation with the Nordic Healthcare Group (NHG) and the ‘Paljon palveluja tarvitsevat asiakkaat (PPT)’ (Frequent attenders) project steered by the Western Uusimaa Wellbeing Services County. As part of the initial survey for the project, a preliminary questionnaire was carried out on the current state of services. The questionnaire was put to disability service users in all ten municipalities in the region, and the results will be utilised in workshops in the project. 

NHG will implement the project pro bono as part of its corporate social responsibility work. 

Opportunities for co-creation will be provided in the autumn in four workshops, all of which will be carried out remotely through Teams: 

• Workshop 1: Current situation – 17 August at 16.00–18.00 
• Workshop 2: Clarifying the goal – Wed 14 September at 16.00–18.00 
• Workshop 3: New ideas – Wed 5 October at 16.00–18.00 
• Workshop 4: Presentation of results – Wed 26 October at 16.00–18.00 

Going forward, the results of the workshops can be utilised in cooperation between the Wellbeing Services County and operators in the disability sector in the construction of future disability services. If you are interested in participating in the workshops, contact the project's contact persons. 

More information: 

Satu Meriläinen-Porras, Project Manager for the ‘Paljon palveluja tarvitsevat asiakkaat’ (Frequent attenders) project, Preparation for the Western Uusimaa Wellbeing Services County, satu.merilainen-porras@luvn.fi  

Anna-Kaisa Asikainen, Project Manager, Nordic Healthcare Group, anna-kaisa.asikainen@nhg.fi  

Mika Kaartinen, Senior Partner, Nordic Healthcare Group, mika.kaartinen@nhg.fi  

Nordic Healthcare Group (NHG) is a social welfare and health care expert and a provider of analytics services. NHG employs more than 200 social welfare and health care professionals and has more than 2,000 client projects and more than 200 million analysed patient visits. NHG will implement the ‘Vaikuttava osallisuuden kokemus vammaispalveluissa’ project pro bono for the Western Uusimaa Wellbeing Services County. https://nhg.fi/(external link)