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Student welfare school psychologist services

We support pupils in pre-primary and basic education as well as young and adult upper secondary students in matters related to emotional life and mental well-being.

Student welfare services are predominantly preventive activities that support the educational community. In addition, pupils and students have the right to receive individual student welfare services.

Sometimes your life situation can change so that you feel the need to discuss it alone with a student welfare professional. The discussions are confidential and voluntary.

You can discuss the following topics with a psychologist, among other things:

  • learning and school attendance
  • behaviour
  • emotional life and mental well-being
  • personal growth and development.

As the guardian of a child or young person, you can receive guidance and advice from a psychologist regarding e.g. school attendance, studies, parenting and upbringing. If necessary, the psychologist will cooperate with, for example, other student welfare staff, other family centre services or similar instances.

Communal student welfare is a primary and preventative measure. Communal student welfare refers to the operating culture of an educational institution that promotes:

  • the pupils' and student's learning
  • health and well-being
  • social responsibility
  • interaction and inclusion.

The psychologist contributes to the educational institution's communal student welfare services and multi-professional activities with their expertise.

Conditions for receiving the Service

When you are attending pre-primary education, basic education or an upper secondary school or vocational institution, you have a right to use psychologist services regardless of your municipality of residence. The psychologist service is voluntary and free of charge.
The service is free of charge. Missing a scheduled appointment without an acceptable reason for not cancelling will result in the client being charged a missed appointment fee of EUR 56.70. The missed appointment fee will be charged even if the appointment is part of a service that is free of charge. The appointment should be cancelled on the previous day, before 12.00. The missed appointment fee is charged to all clients over the age of 18.

Centralised psychologist services

The wellbeing services county operates a centralised psychologist service unit for schools that do not have a dedicated psychologist. 

The Western Uusimaa Wellbeing Services County provides centralised psychologist services for educational institutions that lack an assigned psychologist.

To request a callback from the centralised psychologist service in Finnish, Swedish or English, please call the following number on Mondays and Tuesdays from 9.00 to 15.00
tel. 029 1513300. 

The service is open during the school’s operating hours.

Note! Please listen to the given instructions until the end.

Our system will record your phone number when

  • you make a call during the operating hours mentioned above
  • hear the sentence ‘Our system has recorded your callback request, and we will return your call as soon as possible.'