Student welfare services

Student welfare services include healthcare services for pre-primary school children, school and student health services as well as school social worker and psychologist services from pre-primary education to upper secondary education.

Student welfare services work with the rest of the educational institution staff to promote inclusion and wellbeing in the school community, striving to prevent problems. We also support the learning, health and wellbeing of individual pupils and students. Student welfare services are mainly provided in educational institutions at all levels of education.

Guardians can also receive guidance and counselling related to matters such as school attendance, studies and parenthood.

You can contact any professional in student welfare services. We will assess and agree who can best support you.

Contact us

The student can contact the student welfare services via Lunna(external link), where there is the option to send non-urgent messages to a student welfare staff member at their own educational institution. The message will be answered within three working days. In addition, it is possible to contact us by telephone, text message and email (we recommend using secure email). Appointments with the public health nurse can also be booked via the Lunna(external link) service. Contact details for the student welfare staff can be found on your educational institution’s website and notice boards.

Service fees

Student welfare services are free of charge.

A fee of EUR 56.70 is charged in student welfare services for missed, uncancelled appointments with the public health nurse, doctor or psychologist (does not apply to the services of the school social worker). The appointment must be cancelled by 12:00 noon on the previous weekday at the latest. You cannot cancel appointments in Wilma. The fee is not charged from customers under the age of 18.

Health examinations in school health care

Contact the school nurse

Contact the school health care nurse

by phone (contact information can be found on your institution's website and bulletin boards)
by coming to an open reception time with a non-urgent message
via Lunna(external link)
by email (we recommend using secure email).

During the summer holidays of educational institutions, the response time to messages may be longer than 3 days. Non-urgent messages is completely closed from 18th June to 31st July 2026.

Book an appointment

You can book an in-person or remote appointment with your educational institution’s public health nurse by phone, during walk-in hours, or digitally via Lunna(external link).

Appointments for pre-conscription health examinations can be booked in spring 2026 both in Lunna and at luvn.terveytesi.fi.(external link)

Appointments with a school doctor are booked through the public health nurse at your own educational institution. Contact details can be found on your institution’s website and notice boards.

Espoo and Kauniainen

School nurse’s appointments: Lunna(external link)
appointments for vaccinations against tick-borne encephalitis and doctor's appointments are booked at luvn.terveytesi.fi.(external link)

Centralised school and student health care in Espoo serves students of pupils in the Kauniainen and Espoo regions in addition to local services.

For medical care services, turn to the health centre.

Remote appointment

Guardians can participate in a health examination or other meeting with the public health nurse with a video appointment.

If you want to participate remotely in a pre-agreed meeting, contact the public health nurse well in advance and provide your email address. The public health nurse will send a Teams link to your email.

Cancelling an appointment

Appointments have to be cancelled by 12 noon on the previous business day. Note that you cannot cancel an appointment in Wilma.

Cancel an appointment:

by calling the public health nurse or leaving a voice message or text message (mention the child’s name and date of birth and the time and date of the appointment you want to cancel)
at luvn.terveytesi.fi.(external link)
at the public health nurse’s open reception
You can cancel appointments via Lunna that you have booked yourself or that have been booked for you if there is an active Cancel appointment button in the booking. See the instructions for cancelling a booked appointment via this link.

Senior employees in school health care

Student healthcare

In the Western Uusimaa Wellbeing Services County, students studying in upper secondary schools (lukio) and vocational institutions are entitled to student healthcare. All persons of compulsory school age have the right to student welfare services. If you study as an adult student, you can find more information on the right to student welfare services on THL’s website. (external link)(external link)

Student healthcare is voluntary – the student can decide for themselves whether they wish to use the services. Students must nonetheless ensure that they have adequate vaccination coverage and that health examinations required under the Communicable Diseases Act are carried out during work placements and studies. The employer/work placement site defines the work units in which the examination and protection required under the Communicable Diseases Act are required. Further information: Vaccinations and communicable diseases | Western Uusimaa Wellbeing Services County. Students must also ensure that the pre-conscription health examination has been carried out before the conscription. Further information: Conscription | Western Uusimaa Wellbeing Services County

Medical care services are available at the health station of your municipality of residence or in the area where your educational institution is located.

The services are free of charge. A fee is charged for unattended appointments for persons over 18 years of age. More information on unattended appointment times.

Contact us and book an appointment with a public health nurse

Through the Lunna service(external link)(external link) you can book an appointment or send a non-urgent message to the public health nurse of your own educational institution. Messages are answered within three working days.
by phone, by calling or sending a text message (the public health nurse’s contact details can be found on your educational institution’s website and notice boards)
by phone via the centralised school and student healthcare service number 029 151 2690 on weekdays from 9:00 to 13:00
by coming during walk-in hours (the walk-in hours are indicated on the door of the public health nurse’s room)
by email (we recommend using secure email).

The centralised school and student healthcare unit serves students of the Western Uusimaa Wellbeing Services County in addition to local services.

Remote appointments

It is possible to attend a health examination or other appointment with a public health nurse as a remote appointment. If you wish to participate remotely, please contact the public health nurse well in advance and provide your email address. The public health nurse will send a link to the video appointment in Lunna to your email.

What matters does student healthcare deal with?

In student healthcare, you can attend health examinations

In addition, you can book an appointment and receive counselling

on matters related to lifestyle
on vaccinations and infectious diseases
on contraception and issues related to sexuality,
on relationships and mental wellbeing.

More information Wellbeing services | Western Uusimaa Wellbeing Services County and Mental health and substance abuse services care pathway,

Cancelling an appointment

The fee for an unattended appointment is 56.70 euros for persons over 18 years of age. The services concern appointments with public health nurses, doctors and psychologists in student welfare services. The fee may be charged if the client or their representative has booked an appointment for healthcare services and the client, without an acceptable reason and without cancelling the booked time in advance, fails to attend the appointment at the booked time. 

The appointment must be cancelled no later than by 12:00 noon on the previous working day. Please note that appointments cannot be cancelled via Wilma.

Cancel an appointment:

by calling the public health nurse’s phone number, by leaving a voice message or a text message (state your name, date of birth and the time of the appointment to be cancelled)
via the online service
during the public health nurse’s walk-in hours
Through Lunna you can cancel appointments you have booked yourself and other appointments booked for you, if an active Cancel appointment button is visible in the appointment booking system. See instructions for cancelling a booked appointment via this link.

Downloadable files

Download file: Tiedote opiskelijoille ja huoltajille opiskeluterveydenhuolto lukuvuositiedote.docx.Tiedote opiskelijoille ja huoltajille opiskeluterveydenhuolto lukuvuositiedote.docxFile is only available in Finnish

The work of a school social officer is focused on social relationships, strengthening functional capacity and promoting students’ holistic wellbeing.

Here are some topics you can talk about with the school social officer:

coping with everyday life and changes in your life situation
studying and attending school
emotional life and mental health
motivation and increasing resources
friendships, intimate relationships or family situation
challenges in interaction

Talking with the school social officer is always confidential and voluntary. School social worker services are part of social welfare services, and information generated in client work with the school social officer is recorded in the social welfare client register.

Contact your school social officer

by phone (contact information can be found on your institution's website and bulletin boards)
by coming to an open reception time
via Lunna(external link)
by email (we recommend using secure email)

Senior employees in school social officer services

A school psychologist is a health care professional specialised in mental wellbeing and the psychology of learning.

Here are some topics you can talk about with the school psychologist:

learning and related challenges
concentration and coping in everyday life
emotional life and mental health
Interpersonal relationships

Conversations with the school psychologist are voluntary and confidential. Information generated in client work with the school psychologist is recorded in the social welfare client register.

Contact your student welfare psychologist

by phone (contact information can be found on your institution's website and bulletin boards)
by coming to an open reception time
via Lunna(external link)
by email (we recommend using secure email)
non-urgent contact requests can be sent with a Wilma message.

In urgent situations, the psychologist can be contacted by telephone.

Centralised service

Our wellbeing services county has a centralised psychologist service for educational institutions that do not have their own designated psychologist or when the school psychologist is temporarily unavailable. The school psychologist will notify of their temporary absence by leaving a message on their answering machine and sending an out-of-office reply by email.

You can submit a call-back request in Finnish, Swedish or English on Mon-Thu from 9:00 to 15:00 at +358 29 1513300 The service is open during school term.

NOTE! The phone service is open in June, but there may be delays in responses due to holidays. The service is available in June only in Finnish and English. In July, student welfare psychologist services are closed.

Your number will be recorded in the system only when you call at the abovementioned times and hear the message: “Your call request has been saved in our system, we will call you back as soon as possible.” Make sure to listen to listen to the call and instructions to the end.

Senior employees in psychologist services

Student welfare in pre-primary school

Health examinations in school health care

Health examinations in student health care

Vaccinations and communicable diseases

Vaccines included in the national vaccination programme for children and young people are administered at your child health clinic or in school or student health care.

Sexual health and prevention of pregnancy

We share information on contraception and methods of contraception as well as advice on sexual health matters.

More information

The anti-FGM network Our Wellbeing Services County has established an anti-FGM network dedicated to preventing female genital mutilation and helping victims.

Youth Shelters (Finnish Red Cross)(external link) Youth Shelters help around the clock, every day of the year. We can offer a young person a safe place to spend the night, if necessary, and help by means of discussion. The family members of a young person can also receive help in matters related to parenting, for example.

The Finnish Central Association for Mental Health(external link) The Finnish Central Association for Mental Health is a non-profit organisation for anyone who has experienced mental health problems. If you are looking for information, help, peer support or hope, we are here for you.

Väestöliitto - Young people(external link)(external link) At the Family Federation of Finland, we support youth and young adults in their personal relationships and sexual well-being.

We offer youth and young adults low-threshold online services(external link) that can be contacted anonymously. Our experts discuss sexuality and personal relationships with young people under the age of 20 in a sexual counseling chat. You can join the chat from the link which is located the on right corner down this page.

Boys phone(external link)(external link) Poikien Puhelin (Boys phone) is a helpline telephone and web service that offers information and chat support for boys and young men.

Poikien Puhelin is a telephone and chat service for all boys and young men under the age oft 20. We are here for you if you need someone that listens to you or someone to talk with about matters and situations of your everyday life. We lend a listening ear and offer someone to speak with, as well as useful information for many kinds of situations and problems.

SETA ry(external link)

Fragile childhood(external link) Fragile childhood provides information and support for those who suffer due to childhood parental alcohol misuse. We want to increase everyday wellbeing and prevent overgenerational problems.

Ohjaamot(external link) If you don’t know where to start, start at Ohjaamo! The One-Stop Guidance Center is a place where you can get help in matters related to work, education and everyday life. Almost 70 One-Stop Guidance Centers across Finland provide information and guidance fast and based on need. Moving on in your life - guidance for persons under 30 years of age

Wellbeing services offer information and support for everyday school life

Is your school-aged child getting enough sleep, should you intervene in your teenager's screen time usage? Our website provides information, support, and guidance for healthy everyday life.