Support for informal care
You may be eligible for informal care if your capacity to function has deteriorated and you need help from another person to cope with everyday life. Informal care means that a person close to you cares for you in your own home. The person may receive informal carer's allowance from us and services that support your care. The amount of the allowance depends on how binding and demanding the informal care is. We support the informal carer's coping by arranging days off from informal care tasks and, for example, by providing coaching to support informal care and an opportunity to have a health examination. We will assign an appointed worker for you and, if necessary, arrange other services for you in addition to informal care. When your informal carer has days off, we can arrange a carer for you at home or care in a place other than your home.
Conditions for receiving the Service
You and your relative or loved one may be eligible for informal care allowance if - you are elderly or you have a disability or a chronic illness. - your informal care is demanding and constantly binding every day - your loved one is willing to care for you and their health and life situation enable them to take responsibility for your informal care - the conditions in your home are suitable for your care - informal care is within your best interests and a sufficient way of organizing your care from the point of view of your health and safety.
Information on informal care for informal carers
We will make a contract on informal care between the informal carer and the wellbeing services county. Read more about informal care fees, client fees and days off in the guide.
Contact us
You can apply for support for informal care either through the services for the elderly or the disability services, depending on the age of the person being cared for.
If you need help in assessing your situation regarding informal care, please contact the counselling number below. You can also complete a self-assessment form for informal care in the Omaolo service(external link).
- When the care recipient is under 18 years old:
If you are a first-time applicant for support for informal care for your child under 18, please submit the application to Disability Services via the Turvaposti secure email system. Do not use the electronic application at the bottom corner of the page. Disability Services’ customer service is available to assist you if needed. - When the person being cared for is under the age of 65, please contact the disability services counselling.
- When the person being cared for is over the age of 65, please contact the Seniori-info service.
You can also apply for support for informal care by filling in an application. We recommend that you review the criteria for granting the support for informal care before submitting your application.