Child welfare
We support children, young people and their families so that children’s right to a safe growing environment is realised.
If you require support
If your family require support for their daily lives, contact the social services for families with children.
If a child is in danger
Does a child need special protection?
Anyone concerned about the situation of a child or young person can submit a child welfare notification, even anonymously. The notifications should primarily be submitted in writing.
If the situation is urgent and the child or young person is in danger, you must also call the on-call number for the child’s residential area, the Social and Crisis Emergency Services or the emergency centre.
Contact us
Mon–Fri 9–12
Electronic child welfare notification
- Espoo, Kauniainen and clients of disability services: Electronic child welfare notification(external link)
- all other minicipalities: Electronic child welfare notification(external link)
In urgent situations at other times, you can also contact Social and Crisis Emergency Services: tel. 029 151 2221.
For authorities
If you become aware of a child whose need for child welfare should be assessed, you are obligated to submit a child welfare notification. The reason for this can be, for example, the need for care, the child’s own behaviour, or conditions that put the child’s development at risk. An authority cannot submit a notification anonymously.
Phone number for official use (Mon-Fri) 8-15: 029 151 3530
Child welfare to support everyday life
We support children and young people when their growth and development are at risk and the child needs protection. In child welfare:
- we meet and work with the child and their family and network
- we assess the support needed by the child and family and arrange the necessary services
- we use change work to strengthen the resources of the child and parent and their abilities to be independent in their life
- we prepare a client plan for the child and monitor its implementation
- we ensure that the child’s opinion is heard and their interests are realised
- we prepare or make decisions concerning the child on matters such as services and placement in substitute care